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Out of Stock Variance is not hidding

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #373519

    lopezjl
    Participant

    Hello,

    I have an issue working with a custom attribute I created for my products, the attribute I created is called “Size”. The theme is not letting me hide the out of stock variations, I switched it to the theme 20-20 and its working fine. Further testing showed that it only hides out of stock variations when variations are less than 10, so when variations exceeds 10, it doesn’t hide them. I saw in the themeforest change log this issue was fixed, but I don’t know if I have to do anything on my end to apply this fix.

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    #373796

    Elise Noromit
    Keymaster

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #373823

    lopezjl
    Participant

    I did test it, with the following theme: Twenty-Twenty. The variances with “out of stock” inventory are hidden, but once I re-activate the Basel theme, they stop working.

    #373827

    lopezjl
    Participant

    Now I also used the Storefront theme, and the variances are working correctly.
    This is the product not working with Basel: https://urbanskatesupply.com/product/the-easy-black-rwtf-vegan/
    This product IS working correctly because the variations are less than 10: https://urbanskatesupply.com/product/187-killer-fly-knee-pads/

    • This reply was modified 2 weeks, 4 days ago by lopezjl.
    #374053

    Elise Noromit
    Keymaster

    Hello,

    Please make the full backup of your site and update the theme, https://gyazo.com/830fa16e9621cb90d96f7917af799cd9

    I see your theme is not updated, please update the plugins in Appearance > Install plugins as well.

    If you have any questions please feel free to contact us.

    Best Regards

    #374054

    lopezjl
    Participant

    Theme and plugins have been updated.

    • This reply was modified 2 weeks, 2 days ago by lopezjl.
    #374202

    Elise Noromit
    Keymaster

    Hello,

    You need to increase this value: https://gyazo.com/205672b15315c9f524bd4cc6c5c77c24 You can find the option in the Theme Settings > Single product > Images.

    If you have any questions please feel free to contact us.

    Best Regards

    #374362

    lopezjl
    Participant

    That worked. Thank you.

    #374446

    Elise Noromit
    Keymaster

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 9 posts - 1 through 9 (of 9 total)

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