Home Forums WoodMart – Premium Template Page title image missing in mobile display

This topic contains 6 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month, 1 week ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #327792

    BP1989
    Customer

    https://ibb.co/8r8RLmV

    pfa – above image

    In the mobile version i am not able to add the featured image for the category page. If you the see the image shared the space is empty.

    Kindly let me know the option to do it.

    #327815

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #327841

    BP1989
    Customer

    hi,

    i have taken the back up.

    you can de activate the plugin for the testing. Later i can activate it back.

    U can find my credentials in the private section.

    thank u

    Private Content Hidden
    #327990

    Hello,

    The featured image appears in the Product category grid.

    In order to show the image in the product category title, you need to upload the image here: https://gyazo.com/54ea618f44dfab889855e23ac1a98651 Please read more here: https://xtemos.com/docs/woodmart/product-category-menu/

    How did you add the content to the shop page?

    Best Regards

    #328015

    BP1989
    Customer

    hi,

    regarding your previous suggestion, we provided u our credentials for test run. We would like to know the feedback of it . Was the plugins deactivated and tested?

    #328265

    BP1989
    Customer

    hi

    could u pls respond

    #328350

    Hello,

    I am a bit confused. Do you mean this image: https://gyazo.com/84336600cb603c751af0b89a430dac1b

    Please give me the page URL and screen where the image is shown on the desktop and not shown on the mobile.

    Best Regards

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