Phone menu icon not working

HI
my menu icon is not working on phone , but it work on desktop
if you use phone to click , it doesnt respond.
as picture below .thanks

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Hello,

Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website.

Regards.
Xtemos Studios

HI

I have deactivated all plugins and check them one by one.
sometimes it works, sometimes it works on the homepage, sometimes it works on a single product page.
it always works on “my-account” page.

but for the rest page, sometimes it works, sometimes it doesn’t.

you must test on a phone device, it only happened on a mobile device, it works fine on desktop chrome responsive.

Hello,

You are using CDN cloudflare. Please disable server caching, deactivate cache plugin, clear browser cache and check back.

Screenshot for Clarification: https://gyazo.com/2942056560683a5f4adb941c87b3b74e

Best Regards

Hi

Do you mean, it is CDN Cloudflare causing menu error?
I try to pause caching.

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Yeah，it seem like CDN is causing this error.

two quick questions.
1. is there anyway to fix this by enabling CDN?
because CDN is quite a hard need today.

2. please tell me how did you find out this error.
i am hoping i can debug it by myself next time.
are you using any tool or chrome dev to detect this ?

Hello,

You can enable CDN after removing its cache.

Or you can enable the Cache after the completion of the website.

Best Regards

hi

it went wrong after i enable this.
can you suggest how to fix this ?
or settign it ?

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Hello,

Could you please provide us your current admin access so we can check what is wrong?

Kind Regards

HI please use link below to login

Hi,

Sorry, but we can access using this link https://gyazo.com/1b72713d07d3ce94f6ddf96c56bdeedb

Kind Regards

HI

I have disabled maintenance mode.
please check

Hi,

Try to disable the “Delay JavaScript execution” option in WP Rocket. It breaks all the scripts on the website from other plugins as well. Also, disable the following option temporarily https://gyazo.com/06c80f6bec8442cbe5c490ec9a36a78d

Kind Regards

HI

I see, so this is an option between page speed and JS execution.

Hello,

Do you mean that the problem is solved when you disabled JS execution? Or Remove the unused CSS option?

Kind Regards

Hi

yes, Problem slove either one is disabled.
1. Disable mobile cache
2. Disabled JS execution

but this will also cause another problem, which is Google Page speed indicated, you need to delay JS execution.

Hello,

We have configured this for you. Please, check how it works now.

Kind Regards

Hi

Thanks, May I know which setting you have configure?
I would like to take a note, I have another website need to configure.
thanks a lot

Here is a screenshot of the adjusted option https://gyazo.com/48ed0a06fd3d9e503ad68d47e0344d81

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