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Pop-up form correctly centered on desktop, but not on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #334212

    Jeriss Cloud Center
    Participant

    Dear,

    Please check the link in private.

    If you open it on desktop and click on “ENVOYER UN MESSAGE”, the pop-up displayed is correctly aligned on the screen.

    If you open it on mobile, the pop-up is too much at the bottom of the screen. Why please?

    Thanks
    Simon

    #334281

    Hello,

    The popup screen is scrollable on mobile and you can scroll to make it appear as this is how it works.

    Best Regards

    #334287

    Jeriss Cloud Center
    Participant

    Hi,

    Your answer out of understanding…

    No I don’t accept to have to scroll to see the pop-up. Pop-up should be centered in the user’s screen as we click on the button. User should NOT have to scroll to see the pop-up…

    #334480

    Hello,

    You can try reducing the height of the text area in the form to make the full popup appear without a scroll.

    Please try adding the following Custom CSS in the Custom CSS for Mobile area under Theme Settings >> Custom CSS.

    .gform_wrapper.gravity-theme textarea {
        min-height: 65px !important;
        height: 65px;
    }

    Best Regards

    #334669

    Jeriss Cloud Center
    Participant

    You can close this ticket, thanks

    #334709

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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