Home Forums WoodMart – Premium Template Price filter on Products page issue

This topic contains 13 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 1 week, 1 day ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
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  • #173338

    accosuk
    Customer

    Hello,
    On a Category page when I try to filter products by prices slider filter, I get 404 page.
    Kindly take a look & let me know how to resolve.
    Thanks a lot.

    Private Content Hidden
    #173342

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #173348

    accosuk
    Customer

    I haven’t used any extra plugins or stuff other than your theme.
    Just change the theme and check?
    Thanks.

    #173352

    accosuk
    Customer

    Just switched to the Twenty twenty theme on my localhost and I couldn’t find the slider on the shop page.

    #173402

    You need to put the price slider widget to the sidebar via Appearance -> Widgets if you don’t have it.

    #173426

    accosuk
    Customer

    ok.. Installed the Twenty Sixteen theme on localhost and checked as you suggested.
    But I get the error:

    Not Found
    The requested URL was not found on this server.

    Thanks..

    #173442

    If it doesn’t work with other themes as well then the error is not caused by WoodMart. You need to check all installed plugins and try to disable them or contact your hosting providers.

    #173469

    accosuk
    Customer

    I removed Duplicator and WP Bakery plugin but the error persists.
    Contact form 7 was remaining..

    As you asked me to contact the Hosting co. is it any PHP issue or something?

    Kindly take a look as you will be having vast knowledge in these matters.. I don’t have a clue as to why only the slider is not working.

    Thanks a lot.

    #173470

    Sorry, but we don’t know why it doesn’t work for you. Yes, you can try to contact your hosting providers or try to reinstall your WordPress from scratch and test how it works.

    #174303

    accosuk
    Customer

    I guess the error is connected to the theme itself?
    Please see the link privately shared.
    The Price filter works without error in the filters form on top.
    Please confirm then why it is not working in the sidebar.

    Private Content Hidden
    #174306

    Hello,

    Previously you wrote that it doesn’t work with other themes as well. That is why we can conclude that it is not connected to the theme itself.

    Kind Regards

    #174327

    accosuk
    Customer

    It works elsewhere on your theme.
    Why is that?

    #174359

    accosuk
    Customer

    The same filter works on one instance on the same page but doesn’t function on the other. May I know why?

    #174332

    This widget is not a part of the theme, it is based on WooCommerce functions, we don’t know why it doesn’t work for you.

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