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Product attribute filters does not work in mobile device

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #549786

    Tal2000
    Participant

    Hi,

    When we apply a Product Attribute Filter in shop page, instead of filtering the relevant products, it just shows all products in Mobile devices. (This works fine in desktop)

    Regards,

    #549978

    Hung Pham
    Keymaster

    Hi Tal2000,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently, if it’s possible.

    Regards,

    #550014

    Tal2000
    Participant

    Hi,

    This is the login credentials to my development site. Both development and production sites have the same issue.
    In this site when you select an Author or a Publisher from shop page side bar filter, instead of showing only filtered products it shows all products. This issue is with the mobile devices, not with the desktop.

    Regards

    #550020

    Tal2000
    Participant

    Hi,

    Actually this issue also exists with the desktop, when I use a different browser or incognito mode.

    #550049

    Tal2000
    Participant

    Hi,

    Actually I have figured out the issue. It was due to a snippet I have used to hide product categories from the shop page. When i disable it, site works fine.

    You can close the topic.

    Thank you

    #550211

    Hung Pham
    Keymaster

    Hi Tal2000,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

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