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Product filter does not work correctly

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  • #423000

    arya
    Participant

    Hi, The Product filter does not work correctly especially in Ajax dropdown filter , please give me a solution. The description file is attached

    #423144

    Hello,

    Sorry for the inconvenience but it seems that you forgot to attach Screenshots and Site URL along with WP-ADMIN Login details in the Private Content field.

    Kindly, attach them in the Private field so that we can proceed further with checking the issue on your Site and assist you accordingly.

    Best Regards

    #423351

    arya
    Participant

    Find the logins in private content.

    Attachments:
    You must be logged in to view attached files.
    #423521

    Hello,

    Your issue is now resolved.

    Actually, you were using the default Filter widget which is not a Theme one so we can’t say much about that. But we have added the Theme’s widget WOODMART WooCommerce Layered Nav in the Shop page Widget Area > with the same Dropdown style and it is now working fine.

    Also, you had the Cache plugin enabled on your Site which conflicts with the Theme & sometimes causes issues too. So, we had to deactivate that too to see the changes correctly.

    So, please check back your Site after completely clearing browser and server cache.

    Best Regards

    #433732

    arya
    Participant

    please read private Message

    #433742

    Done.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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