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Product image

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  • #472736

    markchenbroadsword
    Participant

    hi,

    my shop not show the product image when I changed the product page. unless click the Refresh button, different browser with the same issue like Chrome and Edge , please how to solve it?

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    #472834

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #473016

    markchenbroadsword
    Participant

    hi,

    thank you the product image available when I deactivated jetpack booster, but the footer column 3 and column 4 not not showing, could you help?

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    #473142

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #473281

    markchenbroadsword
    Participant

    please check admin

    #473436

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    #473630

    markchenbroadsword
    Participant

    hi ,

    sorry confusing, why the column 3 widgets not show in footer?

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    #473695

    Hello,

    Please install the free Classic widget plugin if you have not done that yet.

    Then configure the number of Footer columns in the Theme Settings > Footer.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)