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Product Page
- This topic has 5 replies, 2 voices, and was last updated 3 years, 5 months ago by Elise Noromit.
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May 30, 2021 at 2:05 pm #296488
shwetaParticipantHello Team,
1) How to remove extra lines on the product page for better understanding please find the screenshot atached. URL: https://ibb.co/9sWfCn8
2) I want to show the first tab is the fit and size tab then the fabric and care tab then, additional information tab show to the product page. URL: https://ibb.co/37PPYy1Best
May 30, 2021 at 8:54 pm #296508
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
May 31, 2021 at 5:07 am #296534
shwetaParticipantI want to show the first tab is the fit and size tab then the fabric and care tab then, additional information tab show to the product page. URL: https://ibb.co/37PPYy1
May 31, 2021 at 8:11 am #296585
Elise NoromitMemberHello,
By default, Woocommerce does not have the option to set or change the order of the tabs, you will have to customize Woocommerce.
Best Regards
July 12, 2021 at 6:26 am #305957
shwetaParticipantHello,
sorry for such a delayed response but corona times were not good. A lot of our employees and thus work over all was suffering.
On May 30 you said, “Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.” The issue in connection to this reply was “1) How to remove extra lines on the product page for better understanding please find the screenshot attached. URL: https://ibb.co/9sWfCn8”
Unfortunately, we could not resolve the issue on our and thus look for your help. Best,
July 12, 2021 at 2:33 pm #306118
Elise NoromitMemberHello,
Please make the full backup of your site, and update the theme and all the plugins in Appearance > Install plugins: https://xtemos.com/docs/woodmart/update-theme-2/
Best Regards
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