Home Forums WoodMart – Premium Template Product Page

This topic contains 8 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 1 month ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #320202

    shweta
    Staff

    Hello,

    The second image is not showing up when I’m clicking the image.

    best

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    #320216

    Hello,

    Please try removing the image then add it back then check back after clearing cache.

    If the issue still occurs then provide the admin panel login details of the website.

    Best Regards

    #320217

    shweta
    Staff

    hello,

    I’ve tried this already but still, the issue is not resolved.
    find wp login detail below.

    best

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    #320226

    Hello,

    Please deactivate all the third party plugins, activate the parent Theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with theme plugins.

    Regards.
    Xtemos Studios.

    #320234

    shweta
    Staff

    I’ve tried this already but still, the issue is not resolved. this issue show only these 4 products only and the rest of the products are showing properly.

    please find the product URL: https://theaugustco.com/product/rose-tiered-maxi-dress/
    https://theaugustco.com/product/lexi-twisted-neck-dress-2/

    • This reply was modified 1 month ago by  shweta.
    #320243

    shweta
    Staff

    Hello,

    The website is live, I have more than, 4000 to 5000 daily visitors I can’t deactivate plugins and theme updates please understand my problem. also if I remove min-height from .owl-carousel .owl-item then the second image show in properly. never had a problem with the website before.

    find all the screenshots attached.

    best

    • This reply was modified 1 month ago by  shweta.
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    #320275

    Hello,

    I have visited your website and the second image is displayed fine.

    Screenshot for Clarification: https://gyazo.com/50c3338074e2972b9f813b6e7c57a0f7

    It seems that you managed to fix the issue.

    Best Regards.

    #320278

    shweta
    Staff

    Yes, I know

    I remove min-height from .owl-carousel .owl-item

    min-height: 0px;

    #320285

    Hello,

    We are Glad that you managed to fix the issue yourself.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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