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Registration Form Validation

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #43086

    maherdaouddx
    Participant

    Dears, On registration form, when the user enter wrong email format, there is no error message appear like “Please enter a valid email address.” why this java script does not work?

    #43088

    Artem Temos
    Keymaster

    Hi,

    We just tested on your website, but don’t see this issue and we are not able to click on the button while didn’t enter the valid email.

    Regards

    #43092

    maherdaouddx
    Participant

    follow the below steps please
    1. got to https://sparejo.com/my-account
    2. click on RIGISTER button
    3. choose “Iam a vendor”
    3. fill the email field with wrong format–> ex: “maher”
    4. fill all requierd fields
    5. click on RIGISTER button
    6. it will move the cursor to email field without any error or warning message

    #43093

    Artem Temos
    Keymaster
    #43097

    maherdaouddx
    Participant

    yes it will not work becaouse you enter invalid format–>”maher”
    if you enter “maher@gmail.com” it will work fine
    My Question is: why it does not show any message that tell the user to enter a valid email
    If you check the demo, you can see the message for this error that till user to enter right email format

    #43099

    Artem Temos
    Keymaster

    But maher@gmail.com is a valid email. What is wrong with it?

    #43102

    maherdaouddx
    Participant

    I do not have a problem when a user enter a valid email
    my problem is if the user enter invalid email like “maher”, the website does not show any error message for the user, it just focus on email field without any message!!.
    please look to attached file

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    #43114

    Artem Temos
    Keymaster

    Where is this screenshot coming from?

    #43123

    maherdaouddx
    Participant

    From Dokan demo
    which the main plugin of my website
    URL : http://dokandemo.wedevs.com/my-account/
    I do not know why it does not act like this demo
    In my website If someone does not fill the email field and then click on RIGISTER button it will submit the form and then show error message!! why there is no javascript that prevent this behaviour, it should check all required fields before submission

    #43125

    Artem Temos
    Keymaster

    OK, could you please check how it works with default WordPress theme on your website?

    #43130

    maherdaouddx
    Participant

    I do not have access now
    I will provide you the access

    #43148

    maherdaouddx
    Participant

    So, what is the problem now ??

    #43188

    Artem Temos
    Keymaster

    Did you check how it works with default WordPress theme to understand is it our theme related issue or not?

    #43196

    maherdaouddx
    Participant

    No, I am out of office now, can you check this please?

    #43199

    Artem Temos
    Keymaster

    It would be better if you will check it by yourself to understand is it our theme related issue firstly. Contact us when you will be at the office and if you will have any extra questions.

    #43268

    maherdaouddx
    Participant

    Thanks for your support
    it seems this issue from Dokan plugin

    #43276

    Artem Temos
    Keymaster

    OK, so contact plugin’s developers for help in this situation. If you will have any extra questions, you write here on this topic.

Viewing 17 posts - 1 through 17 (of 17 total)