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Restore Compare page

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #345914

    Stefan
    Participant

    I lost the compare page & tried making a new one as per these instructions https://xtemos.com/docs/woodmart/woodmart-compare/ & by manually adding in the shortcode [woodmart_compare]. I’m getting an internal 500 error when saving the page with the shortcode or the Elementor Xtemos element. My installation accepts a new compare page with anything else but these two as content. I updated the theme since my last tweak at the compare page. Login info in private content.

    #346002

    Hello,

    Please find the instruction in this manual: https://xtemos.com/docs/woodmart/woodmart-compare/

    If you have any questions please feel free to contact us.

    Best Regards

    #346107

    Stefan
    Participant

    I wrote in my first reply that I’ve tried that method & I get an error when saving the page. It only does this for the compare page with the shortcode or the compare element from Elementor. So it’s Woodmart related. Please advise.

    #346244

    Hello,

    Please update the plugins in Appearance > Install plugins: https://gyazo.com/9ff7ebc0cd743900086f6be3d0316255

    If the problem persists, deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Switch to the parent theme and try to save the page.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #346316

    Stefan
    Participant

    Thank you for the debug sequence.

    For others facing this error: the problem rested in a code snippet (which previously worked) for opening affiliate products in a new tab. This somehow conflicted with compare function. Disabling the plugin pinpointed the main culprit – the Code Snippets plugin. Disabling each code snippet one by one narrowed the search.

    #346542

    Hello,

    We are glad you have solved the problem and restored the compare page.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)