Shop and Categories page Product Cards differences

Hello,

There is an issue that I see on Shop page. Categories page showing full of details on the product. But Shop page does not.
When I add it to Wishlist it is the same on wishlist page too.

Please see an attached photos.

Attachments:

You must be logged in to view attached files.

Hello,

I compare the shop page and category page I do not see a difference.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Please provide more details.

Best Regards

Hi,

Disabled all Apps and tested. The same issue. Changed theme, issue has gone.

Please check below mentioned links.

Thank you.

Credentials again.

Hello,

Could you kindly check the credentials I cannot log in to?

Best Regards

Hi,

I double checked, it is working now. Also note that I enable WP DEBUG on wp-config

Thanks.

Ok, it seems I found an issue. Which products are rated and starred, they get broken on product card. Which products are not rated yet, they are OK.

Please check.

Thanks.

Please check this video.

Thanks

Hello,

I hope that will get an answer for this issue.

Thanks

Hello,

Your staging site does not demonstrate the problem: https://gyazo.com/8963bc35485b0870d1f6ef03519c2293

The category page and shop pages are the same.

Best Regars

Dear Elise,

I see you did not watch video that I already sent you by WeTransfer.

The problem is demonstrates! Because there is not prices on the product cards on YOUR VIDEO.

Why? Because these products are starred (rated). When you Unapprove Stars from these products, on the product cards PRICES ARE BACK.

Thanks!

Hello,

The price is not shown on both shop and category pages: https://gyazo.com/ad2000a3ad364152b3bc801faaac9dec Please update the theme and all the plugins in the Appearance > Install plugins. Disable the Multivendor plugin and check how it works.

Best Regards

Hello.

Please see this screenshot.

1. I gave to you full access.

2. I sent you video of the issue with Comments

3. I switched to another theme and issue has gone

4. I already sent you screenshot. Now I send it again.

I give you links. But you go to easy way and find the same products without prices (which are comments approved, issue started and you have an admin access to unapprove comments and see what happens for these products!!!).

This is not support. This is spend a time near 7 days.

Attachments:

You must be logged in to view attached files.

Hello,

Please insert the site admin access into the Private content below the message area and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi Elise,

Thanks for quick reply. I already added credentials above. I mention them here too.

This is staging site, that is why you can feel free todo anything is here.

Have a nice time.

Hello,

As soon as I deactivated WCFM – WooCommerce Frontend Manager I got this result: https://gyazo.com/fa7c7cba0ce63fff8735e8994c262ae4

This addon conflicts with the WoodMart theme.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise,

More than 10 days I am trying to explain you that even WCFM – WooCommerce Frontend Manager plugin is DEACTIVE so like on this video we see issue from WoodMart: https://streamable.com/e1xhfa

Because WCFM end is compatible with WoodMart and WoodMart also with WCFM.

See on this video that I share with you. Link of this page you can find on Private section. There is WCFM deactivated and problem still continues. As you see which products has an Approved Rating (Commented, Rated etc) this product is not showing a price. When from the WP-ADMIN MENU we go to COMMENTS and Unapprove any product, the price is comes back as on this video YELLOW TEA.

Thanks!

Hello,

Please advise do you see the price now? https://gyazo.com/d28e79e5b2588dcbcd2f4a4e843c3341

Best Regards

Hi,

No, I don’t see the price. Please watch to this video, I tried maximum make clarification on this video: https://streamable.com/2euc9c

Please note that, I switch to WP-ADMIN – Dashboard – Comments section to Unapprove this product.

Hello,

Please update the theme and check the issue.

If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts