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Shop Categories- Subcategories Dropdown accordion

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #356410

    Vriskowebsites
    Participant

    Hello,
    We are facing the same problem with categories dropdown accordion, just like the: https://xtemos.com/forums/topic/categories-and-subcategories/

    Can you please share how the problem resolved?

    Thank you in advance,
    Dimitris

    #356785

    Hello,

    Please describe your problem and insert the site admin access into the Private content below the message area.

    Best Regards

    #356815

    Vriskowebsites
    Participant

    Hello,
    Categories widget doesn’t work properly when toggle is enabled. We try to navigate categories and subcategories but the toggles cannot expand.

    Thanks.

    Attachments:
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    #357030

    Hello,

    Please deactivate all the plugins except these ones:

    Contact Form 7
    Mailchimp for WordPress
    Safe SVG
    Slider Revolution
    WooCommerce
    WPBakery Page Builder
    XTEMOS Post Types plugin

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #357081

    Vriskowebsites
    Participant

    Hello, we have already deactivated the plugins, but the problem is still there.

    #357191

    Artem Temos
    Keymaster

    Hello,

    Please, send us your FTP access so we can check what is wrong.

    Kind Regards

    #357195

    Vriskowebsites
    Participant

    Hi, we cannot provide ftp access. I’ve already shared wp access.

    #357252

    Artem Temos
    Keymaster

    We have fixed this problem on your website. Please, test how it works now.

    #357347

    Vriskowebsites
    Participant

    Hello,
    It works fine now.
    Can you please share how the problem solved?

    Thank you.

    #357487

    Artem Temos
    Keymaster

    We have changed a few files to fix this. This fix will be also included in our next theme update.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)