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Sidebar disappears on woocommerce category pages

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #337258

    SusanLewis983
    Participant

    I am able to see the sidebar on the shop page but it disappears on the woocommerce category pages.

    #337292

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #337304

    SusanLewis983
    Participant

    I have disabled all plugin except the ones listed above and am still not able to see the sidebar on the product categories pages,

    #337420

    Hello,

    You have added the widgets into the wrong place: you have added them to the main sidebar that is for Blog, please move all your widgets into the Shop page widget area: https://gyazo.com/2184cf25b4d7205a0c5d0345de2c84de

    If you have any questions please feel free to contact us.

    Best Regards

    #337527

    SusanLewis983
    Participant

    Thank you for you assistance. That did the trick.

    Much appreciated

    #337577

    You are welcome! We are here to help.

    Wish you a wonderful day!

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Viewing 6 posts - 1 through 6 (of 6 total)

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