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Slider Revolution did not work after update to theme 4.5.0 / slider rev. 6.1.8

Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 20, 2020 at 8:26 pm #174885

    ytodae
    Participant

    hi,

    i’ve updated the theme to 4.5.0 and the slider revolution to 6.1.8.

    now my slider not working, i see the loading icon only and the theme width did not fit in the boxed layout anymore.

    please help 🙂

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    February 20, 2020 at 10:15 pm #174921

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    February 21, 2020 at 8:22 am #174998

    ytodae
    Participant

    hi, i’ve deactivated all plugins, after that i reactivated the related plugins and switched to the main theme. same problem. please help me, i activated the maintenance mode now.

    February 21, 2020 at 9:07 am #175017

    ytodae
    Participant

    and i saw now, that the icons are not showing.

    in the top header where the social share icons are and in the footer with the fontawesome icons too .

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    February 21, 2020 at 9:09 am #175028

    ytodae
    Participant

    and i saw now, that the icons are not showing.

    in the top header where the social share icons are and in the footer with the fontawesome icons too.

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    February 21, 2020 at 9:36 am #175037

    Elise Noromit
    Member

    Hello,

    This is the Slider Revolution bug. We have installed the old version and it works now. Do not update for a while this has been fixed.

    Best Regards

    February 21, 2020 at 10:19 am #175043

    ytodae
    Participant

    the previous version was 6.1.6 or 6.1.7.

    what about the missing footer section now?

    and why the icons/fontawesome not shown anymore?

    February 21, 2020 at 1:47 pm #175111

    Elise Noromit
    Member

    Hello,

    Missing footer – widget often reset when the theme changes. This is WordPress bug. Please add your widgets again.

    We do not know which Slider Revolution version has a bug. 6.1.3 works well.

    As for the icons, please save the Theme Settings and clean the cache.

    Best Regards

    February 21, 2020 at 1:54 pm #175115

    ytodae
    Participant

    which cache should i clean?

    i do not use any cache plugin.

    February 21, 2020 at 1:57 pm #175126

    ytodae
    Participant

    ok, the ican appeared again, now. i only click once the save button in the theme settings, and that worked.

    February 21, 2020 at 2:14 pm #175143

    ytodae
    Participant

    2 of the 4 icons in the footer are not appearing, i do not why. do you have any idea?

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    February 22, 2020 at 6:15 am #175289

    Artem Temos
    Keymaster

    Hello,

    Try to enable Font Awesome library in Theme Settings -> Performance to always use on your pages. (not the light version)

    Kind Regards

    February 22, 2020 at 8:42 pm #175443

    ytodae
    Participant

    ok, that worked for me now.

    February 23, 2020 at 8:29 am #175476

    Artem Temos
    Keymaster

    Great, you are welcome.

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