Home Forums Basel – Premium Template Solve the problem of how the attributes are displayed

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This topic contains 7 replies, has 3 voices, and was last updated by Elise Noromit Elise Noromit 1 day, 21 hours ago.

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  • #196231

    bkaar200
    Customer

    The first problem: we want to change the appearance of an attribute
    Color from dropdown list to squares next to each other
    The second problem: when you press the WhatsApp button an error message appears and it cannot send on WhatsApp

    The desired shape attachment pictures

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    #196284

    Hello,

    Please read and follow the instruction on how to configure the swatches: https://xtemos.com/docs/basel/attribute-swatches/

    As for Whatsup, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

    #196353

    bkaar200
    Customer

    The requested work was done and the problem was not solved
    As for Whatsup, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

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    #196582

    Hello,

    This problem is caused by Whatsup. Please check the information here: https://faq.whatsapp.com/en/android/26000030/

    Best Regards

    #196635

    bkaar200
    Customer

    But how do I add my number to the Whats App button?

    #196773

    Hello,

    Our theme does not support this. As soon as Whatsap fixes the issue, you will be able to share in Whatsapp.

    Best Regards

    #200337

    gabycal
    Customer

    Hi, I fix momentarily editing Basel >> inc >> Shortcodes >> Shortcodes.php

    Find https://wa.me/?text= and replace with https://api.whatsapp.com/send?phone=YOURPHONE&text=YOUR TEXT

    This is a Clic to initiate a conversation not to share.
    Hope help you.

    #200413

    Hello,

    Thank you for sharing this information.

    Best Regards

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