Some issues

We have some issues with our store. We have some critical in logs.

Hello,

1. This will be fixed in the nearest update.

2. Please provide FTP and site admin access as well as product URL to the private area.

3. Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem.

Best Regards

Here

Hello,

Please add this snippet to the functions.php of the child theme:

add_filter( 'woodmart_swatches_on_grid_right_order', '__return_false' );

Best Regards

But we need that order go from lowest to highest, not random

Hello,

Unfortunately, the problem occurs due to WPML and it is the only solution.
If you have any questions please feel free to contact us.

Best Regards

It can’t be wpml, because when we go to Edit product and save without any edits it starts showing.

Hello,

WoodMart applies the default WordPress functionwp_get_post_terms

When WPML is activated this function does not return all the values and our theme does not influence that.

Please contact WPML on this issue or use the code we have provided.

Best Regards

Hi,
I contacted WPML and they told me, when this problem will appear just try to deactivate WPML and if this method will help then its WPML problem. Today I saw that in some products there are no swatches in shop page, I deactivated WPML and still swatches doesn’t appear. So problem is with the theme, and we need to find out, because we need this function alot.

Hello,

Please send us the product URL without sizes as soon as you find the same.

We will double-check.

Best Regards

Hello,
here

Hello,

Please add this snippet to the functions.php of the child theme:

add_filter( 'woodmart_swatches_cache', '__return_false' );

Best Regards

Hello,
I think it worked. Thanks

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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