Home Forums WoodMart support forum Split: I want image type attribute and custom upload for particular product

Split: I want image type attribute and custom upload for particular product

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #439849

    noty.wmn
    Participant

    Hello i am using woodmart theme all the swatches showing well in chrome, firefox but in safari not showing well can you pls shortout my problem i am mentioning the image below.

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    #439905

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #439919

    noty.wmn
    Participant

    I have deactivated all the plugins except theme plugins but still in safari browser not showing well.

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    #439924

    Artem Temos
    Keymaster

    Please, keep them disabled and send us your admin access so we can check what is wrong.

    #440116

    noty.wmn
    Participant

    I can not make it disable because it is live site

    #440139

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
    Anyway, we need to test it without plugins to understand what is the problem and help you.

    Kind Regards

    #440663

    noty.wmn
    Participant

    I have made my site copy and all the swatches showing well in chrome, firefox but in safari not showing well can you pls shortout my problem i am mentioning the image below.

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    #440701

    Artem Temos
    Keymaster

    Hello,

    We just opened your website but it seems to be built with a different theme, not WoodMart. Please, activate our theme on your website so we can check the issue for you.

    Kind Regards

    #440738

    noty.wmn
    Participant

    theme is activated pls check again

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    #440751

    Artem Temos
    Keymaster

    You have some custom CSS added that breaks them in Safari. Please, remove it and test how it works https://gyazo.com/037a5e7f6190289107ddfab8914b4f9f

    #440804

    noty.wmn
    Participant

    I removed custom css from my site but still it is showing swatches issue in safari browser

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    #440820

    Artem Temos
    Keymaster

    We still see your custom CSS in the source code. Please, remove it completely.

    #445925

    noty.wmn
    Participant

    Is woodmart theme compatible with wp rocket?
    because when enabled wp rocket site got slow when i remove theme js file form wp rocket and the code is this
    /jquery-?[0-9.]*(.min|.slim|.slim.min)?.js
    /wp-includes/js/jquery/(.*).js

    when i remove this code site goes fast but quick view option does not work and load product do not work properly .

    #445940

    Artem Temos
    Keymaster

    Hello,

    Of course, our theme is fully compatible with WP Rocket. Please, send us your admin access so we can check what is wrong with this option.

    Kind Regards

    #446251

    noty.wmn
    Participant

    Is woodmart theme compatible with wp rocket?
    because when enabled wp rocket site got slow when i remove theme js file form wp rocket and the code is this
    /jquery-?[0-9.]*(.min|.slim|.slim.min)?.js
    /wp-includes/js/jquery/(.*).js

    when i remove this code site goes fast but quick view option does not work and load product do not work properly .

    please check

    #446599

    Artem Temos
    Keymaster

    Hello,

    Since you exclude other scripts that rely on the jQuery library, you have to keep these two lines in the exclusion list also. Otherwise, the scripts that depend on jQuery will not work and break everything on your website.
    So you just need to keep them or clear the list completely.

    Kind Regards

Viewing 16 posts - 1 through 16 (of 16 total)