the page couldn’t show normal picture when i insert a short code

hi, the page couldn’t show normal picture when i insert a short code: in text editor→text.
please help to solve it asap, thank you

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Hello,

The thing is that the “Text editor” element is related to Elementor itself, so in this case, please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not.

Kind Regards

hi, i had rule out that the related problem is not elementor, it is definitely a theme problem, so I need your help to solve it;

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Hello,

Seems that your password is incorrect: https://take.ms/c2PXE . Could you please update it?

I await your response.

Kind Regards

hi, i had check again, the given info is correct and login successfully

[Luke Nielsen]

Hello,

Still the same situation, here is a video with more details:

I await your response.

Kind Regards

• This reply was modified 11 months, 1 week ago by Luke Nielsen.

hi really sorry for this, i found that less three characters

i had found that it would less 3 characters in private content once i submit.

you should add this 3 characters %01 after the given password. then all right. thank you

Hello,

The thing is that on the default WordPress theme the same situation. Please check the screenshots below.

https://take.ms/v1iT7

https://take.ms/1bl51

So the issue is not in our theme.

Kind Regards

[Author]

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