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The site is loading very slowly: “Waiting for server response”

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #467276

    site-6650
    Participant

    Hello. I am setting up a site https://new.emberoil.com.
    Each time you navigate through sections, it takes a very long time to load. Tried all options from the article https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Introduction but nothing worked.
    Can you advise what to do?

    #467411

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #467698

    site-6650
    Participant

    I tried the Storefront theme – it works much faster (load speed about 2 seconds)

    #467758

    Luke Nielsen
    Keymaster

    Hello,

    Ok, in this case, please provide access to the admin dashboard so I will check it on your side. Also, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #467814

    site-6650
    Participant

    Ok. I gave login and password in private content. You can do whatever you want with the website – I have a backup. Thank you.

    #468127

    Luke Nielsen
    Keymaster

    Hello,

    Seems that your server is not stable because on the default theme, we can see that site loads more than 4s and It’s not normal for the default theme. On the default theme the page should load around 1s.

    https://monosnap.com/file/JqNYBySd9e4lAKtiqy5pjwR2XHiHhE

    So you need to check what is wrong with the server because it loads slowly on the backend too so it is not something caused by the theme.

    Kind Regards

    #473869

    site-6650
    Participant

    Thank you.
    Yes, the problem was in the hosting. I moved the site to another hosting and the site started working quickly.

    #474217

    Luke Nielsen
    Keymaster

    Hello,

    Glad that the issue is resolved.

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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