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Theme blocks UPS plugin

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  • #379031

    felinecrisis
    Participant

    Hi,
    i installed ups plugin but doesnt work.
    The UPS support team told me that the theme is blocking the plugin.
    How can be fix this?

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    #379036

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #381366

    felinecrisis
    Participant

    Hi,

    At Storefront theme working fine.
    Update the plugin and looks like working fine.

    • This reply was modified 2 years, 6 months ago by felinecrisis.
    #381378

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

Viewing 4 posts - 1 through 4 (of 4 total)