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Theme is showing too much

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #173723

    Soho89
    Participant

    Hey,

    I just included the plugin Germanized Pro and activated the multistep checkout. Unfortunately it displays way too much. basically everything under the Button “Weiter zu Schritt 2” Whereas it works fine with other themes. Any idea how to fix that, without disabling the plugin and without using css? If I do so, the boxes disappear in the other steps where they are suppossed to be shown.

    Thanks!

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    #173760

    Artem Temos
    Keymaster

    Hello,

    Could you please send us a screenshot of how it works with other themes and provide us your admin access so we can test this? Also, send us a step by step instruction on how to reproduce the problem. We will also need to switch between the themes to see the difference and understand why it works in a different way with WoodMart.

    Kind Regards

    #173779

    Soho89
    Participant

    Hey,

    To find the settings go to woocommerce–>settings–> Germanized–> Mehrstufige Kasse, screenshots from other themes are attached. Unforunately the are missing the button for the next step.
    Credentials are:

    Thanks

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    #173801

    Artem Temos
    Keymaster

    Please, send us your FTP access as well so we can check what is wrong.

    #173803

    Soho89
    Participant

    Hey,

    see access data below

    #173917

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to do this

    remove_action( 'woocommerce_checkout_order_review', 'woodmart_open_table_wrapper_div', 7 );
    remove_action( 'woocommerce_checkout_order_review', 'woodmart_close_table_wrapper_div', 13 );
    #173925

    Soho89
    Participant

    Hey,

    thanks, that works. But what happened to the rest of my theme? Did you deactivate or change something? Some Css isn’t working anymore and it seems like the header.php isn’t working anymore as well.

    Thanks

    #173994

    Artem Temos
    Keymaster

    No, we didn’t touch your website styles. What exactly is wrong now? Please, send us some screenshots.

    #174029

    Soho89
    Participant

    Hey,

    no problem, it was my bad. I didn’t notice, that you deactivated the child theme.

    Thanks again!

    #174032

    Artem Temos
    Keymaster

    Ah, sorry about that. We glad you sorted it out.

    #176525

    Soho89
    Participant

    Hey, I got the same problem again, after updating your Theme.
    Thanks

    #176527

    Artem Temos
    Keymaster

    Do you have the code we sent you in the child theme functions.php file? Send us a screenshot also be sure that the child theme is currently active.

    #176528

    Soho89
    Participant

    yes, I put it in there. And took out all the other modifications I made so far.
    screenshot is attached.

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    #176530

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #176538

    Soho89
    Participant

    I deactived everything, still not working. FTP data are the same as above:

    #176539

    Artem Temos
    Keymaster

    We need your admin access as well.

    #176545

    Soho89
    Participant

    Sorry, admin is

    #176598

    Artem Temos
    Keymaster

    We can’t enter your dashboard with this access.

    #176601

    Soho89
    Participant

    Sorry, my bad. Wrong password. Right is

    #176623

    Artem Temos
    Keymaster

    Try to replace that code with this one instead

    add_action( 'wp', function(){
    	remove_action( 'woocommerce_checkout_order_review', 'woodmart_open_table_wrapper_div', 7 );
    	remove_action( 'woocommerce_checkout_order_review', 'woodmart_close_table_wrapper_div', 13 );
    } );
Viewing 20 posts - 1 through 20 (of 20 total)