Home Forums Basel – Premium Template Theme Post Types update failed

This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 2 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #333082
    Bamboon
    Bamboon
    Customer

    Hello,

    I need to make an update on Theme Post Types but the update is failing. It says that the link is not valid.

    “Téléchargement de la mise à jour depuis /home/bamboonf/public_html/wp-content/themes/basel/inc/plugins/basel-post-types.zip…

    Le téléchargement a échoué. L’URL fournie n’est pas valide.”

    Thanks for your help,

    Lorene

    #333085
    Bamboon
    Bamboon
    Customer

    I have made all the updates needed for my site, and the site is not working. I have activated Twenty-Twenty One and my site is working. It’s been a week now that my site is having issues with your theme, can you please help and find out where is the issue coming from ?

    #333154
    Bamboon
    Bamboon
    Customer

    Hello again,

    Sorry, have you got time to check my previous messages please ?

    #333175

    Hello,

    Please restore your theme from the backup (I do hope you have made the backup of your site) and provide site admin access as well as FTP.

    If you did not make any updates, please contact your host support and ask them if there are any automatic site updates (most hosts do that).

    Please insert the credentials into the Private content below the message area.

    Best Regards

    #333192
    Bamboon
    Bamboon
    Customer

    The backup has been restored.
    All what I did was updating wordpress and all the plugins. I had a message that indicates that I need to update Theme Post Types and I could’nt.
    Please find below the access required.

    Private Content Hidden
    #333456

    Hello,

    I am terribly sorry for the delay. Please check your site now.

    You need to update WordPress and all your plugins. https://gyazo.com/80715aef98ee3d9df2e59f9c9e343808

    Update them all then activate one by one checking the site.

    Best Regards

    #333749
    Bamboon
    Bamboon
    Customer

    Alright, thank you for your help !

    #333795

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 8 posts - 1 through 8 (of 8 total)

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