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Unidentified checkout error

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #195021

    NathanZ
    Participant

    Hi

    I am using Woodmart with Dokan, and while the checkout works with other themes I am getting an empty error with this theme.

    Here you can see the process https://www.awesomescreenshot.com/video/101197?key=f37ac15f86d0b46cc842f6e8ae0cfeaf

    You can only order from UK zones so try this product https://zehu.co.uk/product/melon-watermelon-price-per-kg/ and use postcode N166HD for shipment

    This is urgent thank you!!

    #195068

    Hello,

    Please make a full backup of your site check how it works on the Storefront theme to detect if our theme causes the problem.

    Best Regards

    #195138

    NathanZ
    Participant

    Backup is done
    Thank you

    #195240

    Hello,

    Please install the free Storefront theme and check how it works on this theme.

    Best Regards

    #195402

    NathanZ
    Participant

    Did you check the video I posted above?
    It shows how it works well on the free storefront theme.

    #195475

    Hello,

    Please deactivate all the plugin not related to the theme and provide you FTP access to the private area.

    Best Regards

    #195750

    NathanZ
    Participant

    I have disabeled most plugins and still doesn’t work.

    #195821

    Hello,

    Please check the credentials we cannot log in.

    Best Regards

    #195921

    NathanZ
    Participant

    Have you used the CUSTOM admin login page provided?

    #195932

    Hello,

    The functional pages do not work http://prntscr.com/sj1ufk Please configure all the necessary Woocommerce pages.

    Please check the issue with the Storefront theme.

    Best Regards

    #195933

    NathanZ
    Participant

    There was a problem with the .htaccess
    Should be good now.
    ALl good now. Sorry about that!!

    #195941

    NathanZ
    Participant

    (All good I meant for you to perform testing… checkout still dead. Thanks)

    #196003

    NathanZ
    Participant

    Please can you look into it urgently? This is really a bummer for our new business. Everything froze. Thank you

    #196048

    Hello,

    The problem is caused by custom PHP you have added to the theme, please remove this code and check again.

    Best Regards

    #197070

    NathanZ
    Participant

    That was it. Thank you!!!

    #197123

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 16 posts - 1 through 16 (of 16 total)