Home Forums WoodMart support forum Video in the gallery option not showing on the product page (backend)

Video in the gallery option not showing on the product page (backend)

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #453277

    farah
    Participant

    Hi,

    I have enabled the ability to add videos to the main product gallery carousel but there is no option of adding video in gallery images shown. Need your help in this regard.

    #453311

    Luke Nielsen
    Keymaster

    Hello,

    Could you please update the access to the admin dashboard so I investigate the issue on your side?

    https://monosnap.com/file/Gd5Y2676OBluYjVgphYW3HA9ABQ073

    I await your response.

    Kind Regards

    #453321

    farah
    Participant

    Staging website credentials are given. This staging website has the same issue. Let me know if you encounter any problems while login into the website.

    #453438

    Luke Nielsen
    Keymaster

    Hello,

    When editing the product, I see there is the ability to add the video, here is a screenshot:

    https://monosnap.com/file/hKr5cetacYrFTkIGFF0UClp66LXXdg

    Please let me know if I missed something.

    Kind Regards

    #453442

    farah
    Participant

    I need a video in the gallery feature. It is clearly mentioned in the title of this topic.
    See screenshot.

    Attachments:
    You must be logged in to view attached files.
    #453446

    Luke Nielsen
    Keymaster

    Hello,

    When you hover over the images, then the video button appears, here is a video with more details, please check.

    https://monosnap.com/file/QWoHQ3MMkdijjdjWYbx17Ppr2MczFX

    Let me know if you have any questions, I’d be happy to answer them.

    Kind Regards

    #453451

    farah
    Participant

    Thanks for your help.

    #453574

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Our customers are incredibly important to us here and your satisfaction remains our priority at all times.

    Thanks for your time and have a great day.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Video in the gallery option not showing on the product page (backend)’ is closed to new replies.