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website opening with loading icon why

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #463661

    masteranuraggoyal
    Participant

    Hello team
    when our website is opening the website is showing opening icon please tell me the option how to disable it .

    website name :- colorsqueen.in

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    #463790

    masteranuraggoyal
    Participant

    please reply

    #463816

    Hello,

    You can disable it in the Theme Settings > Performance > Preloader.

    Best Regards

    #463822

    masteranuraggoyal
    Participant

    WHY MY WEBSITE JS IS NOT GETTING OPTIMZE IT IS ALWAYS SHOWING 2.12MB JS FILE IN GTMETRIX I HAVE TRIED WPROCKET , WPOPTIMZE AND THEME DEFAULT OPTION BUT UNBLE TO OPTIMIZE JS FILE OF SUCH HIGH MB

    #463826

    Hello,

    Thank you for choosing our theme. Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    If you have any further questions, please don’t hesitate to reach out.

    Kind regards,
    XTemos Studio

    #463963

    masteranuraggoyal
    Participant

    hello
    why my category page is not switching to page 2 it will automatically goes to home page

    #464063

    Hello,

    I have visited your site it is working fine.

    Video for clarification:
    https://youtu.be/7Op92oddto8
    Clear the browser cache and try again

    If you have any questions please feel free to contact us.

    Best Regards

    #466397

    masteranuraggoyal
    Participant

    hello
    in rating section we want customer can upload images and the write a review option should be before review so he dont need to scroll and read all reviews he she can do it after clicking in review section see the link after clicking on review customer has to scroll down to write a review

    #466516

    Hello,

    Go to Theme Setting -> Single Product -> Reviews -> enable the option Allow customers to upload images to their reviews for products and here you can change the form location select before reviews.

    Best Regards.

    #470201

    masteranuraggoyal
    Participant

    dear team
    our all category pages url is getting converted in multiple pages https://colorsqueen.in/product-category/lips/lipsticks/page/2 it is making error in seo and when page 2 url is coming some product become bigger than upper one please help me because it is affecting our seo

    #470296

    Hello,

    You should try adjusting the WordPress permalinks, here is documentation about it:
    https://wordpress.org/documentation/article/customize-permalinks/

    Best Regards.

    #470656

    masteranuraggoyal
    Participant

    Dear team
    we are facing issue in woocommerce buncle product our cart is not counting correct product and in their documentation there is something wriiten about theme author i am attaching the link please check

    #470686

    Hello,

    I have visited your site and the cart is working fine. If you have another behavior please send a small video of the issue and also send the page url where the issue persists.

    I await your response.

    Best Regards.

    #471724

    masteranuraggoyal
    Participant
    #471836

    Hello,

    I have visited your site the buy now button is showing fine:
    Screenshot for clarification:
    https://ibb.co/5hTJ4rB

    Check back your site after completely clearing the browser cache.

    Best Regards.

    #472055

    masteranuraggoyal
    Participant

    why they are not in sequence thats my issue and 2nd issue is my search bar is not taking product tags to search products

    #472193

    Hello,

    01. Please share the wp login details of your site i will check and give you a possible solution.

    02. By default, Woocommerce search finds products only by a keyword. Our theme has expanded the Woocommerce functionality and you can enable finding by an SKU as well. At the same time, it is not possible to find the products by a tag.

    You can display a Product tag cloud in the sidebar and clicking on a tag will show the products.

    Best Regards.

Viewing 17 posts - 1 through 17 (of 17 total)