Wishlist & Compare Function is not working ?

We have enable wishlist & compare function in settings. This is only working in the admin backend mode. It is not working in any other user.

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Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

We are running on a Latest version of WoodMart. Still the same problem, compare & Wishlist function is not working. We have taken backup, I’ve attached Login credentials of website along with Login URL please look into it & enable the Compare & Functionality.

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Hello,

Sorry for the inconvenience, but we have further checked this concern and found out that the Plugin “Breeze” was causing the conflict on your Site in this regard.

When we deactivated that, things were working fine by then. So, it is a third party Plugin conflict not a Theme end issue.

And according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

Hope you can understand our limitations in this regard !

Please check back your Site after completely clearing the browser and server cache.

Best Regards.

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