Home Forums WoodMart – Premium Template wishlist icon showing text as well

This topic contains 29 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 weeks, 6 days ago.

Viewing 30 posts - 1 through 30 (of 30 total)
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  • #319526

    amirbarbell
    Customer

    dear support, suddenly the wishlist icon at the product grid and single product showing the text as well, i need it back to heart icon only, check image.

    thank you

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    • This topic was modified 1 month ago by  amirbarbell.
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    #319527

    amirbarbell
    Customer

    i added login and password privet

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    • This reply was modified 1 month ago by  amirbarbell.
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    #319588

    Hello,

    Please check your site, I cannot reach it: https://gyazo.com/844a01d477f09f3aa94efb3f4f959732

    Best Regards

    #319591

    amirbarbell
    Customer

    We already had this issue before, it’s from your side.
    Check previous ticket
    https://xtemos.com/forums/topic/product-style/
    You need to try from different ip
    I don’t know why your ip is being blocked.

    #319716

    Hello,

    I do not see the problem now: https://gyazo.com/7e4bba8e6230ae3f4fb1c89d06ddf60c

    I noticed there is a redirection, if you have a problem, try to disable this redirection, perhaps it redirects incorrectly.

    If you have any questions please feel free to contact us.
    Best Regards

    #319734

    amirbarbell
    Customer

    Dear Elise,
    thanks for your replays.

    i think you misunderstand the issue.

    i add pictures to explain it better, wishlist button suppose to show only an heart icon in the product grid, no text. exactly like in the product styles settings.

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    #319779

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Then switch to the parent theme.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #319790

    amirbarbell
    Customer

    hey,

    i did everything you say and i still get the same problem. you can see yourself if you go to the site

    #319814

    amirbarbell
    Customer

    i found the issue, the problem had to do with the costume css you provide me in previous ticket.

    .website-wrapper .fade-in-block .wd-action-btn > a {

    position: relative;

    font-weight: 600;

    font-size: 14px;

    line-height: 1;

    width: auto !important;

    height: auto !important;

    flex-direction: row;

    }

    i’m not going to use it

    #319830

    Hello,

    I checked your site in Opera and there is no problem: https://gyazo.com/fcf969e548eb1e0097cdb338f37d90ca

    And the site is not reachable in other browsers. Most likely the issue is caused by other plugins or child theme customization, please check once one leaving only the plugins I listed and with parent theme, clear the browser cache when checking.

    Best Regards

    #319831

    amirbarbell
    Customer

    Dear Elise,

    are you reading my replies? i already wrote you i found the issue with the code you gave me before.

    https://xtemos.com/forums/topic/wishlist-icon-showing-text-as-well/#post-319814.

    now i have other problem, please answer this post
    https://xtemos.com/forums/topic/wishlist-icon-showing-text-as-well/#post-319822

    thank you

    #319859

    amirbarbell
    Customer

    are you going to answer me today? its kind of argent

    #319889

    Hello,

    I am a bit confused what problem you have now. You write about code we have provided, please delete it, do you still see the text? If so: deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Switch to the parent theme and check the problem.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #319892

    amirbarbell
    Customer

    The first issue with the wishlist is fixed, it’s was because of an wrong css code.
    The second problem I have now is with the shopping cart and wishlist icons in the header, doesn’t matter with which account I’m logging in the cart stays full and the wishlist icon shows number of products.
    Every account suppose to have its own shopping cart and not with the same products of other accounts. Check the pictures above in the other replay.

    #319896

    Hello,

    Have you checked the issue without plugins and on the parent theme as I suggested above?

    Please create a new user and provide credentials, do now add anything to the shopping cart or to the wishlist, just create a new user and provide the credentials, I will check.

    Best Regards

    #320008

    amirbarbell
    Customer

    hey Elise, i understand now why you are confused, somehow my post with the imeges didn’t posted.
    strange.

    after following your instruction i found the issue with the cart. right now i have only the problem with settings of the quantity in the widget and the wishlist icon in the header, check the the links
    https://gyazo.com/052ec287a12df6359cf8244ea4653a2e
    https://gyazo.com/2fbe16aff1b7955000de35b05ca2178d
    https://gyazo.com/42242bdef6f8c36fbd4f5e1a508e2e52

    #320010

    amirbarbell
    Customer

    forgot to add login and password

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    #320062

    Hello,

    Have you checked all these issues on the parent theme and without the plugins?

    Best Regards

    #320069

    amirbarbell
    Customer

    Yes of course i did.

    you can go on the site and disable all plugins and see for yourself

    • This reply was modified 4 weeks, 1 day ago by  amirbarbell.
    #320148

    Hello,

    When I try to check your site in Chrome it is not reachable. When I check the site in Opera, there is no problem.

    Please disable all the redirections and blocking so that your site could be reachable I will be able to check and suggest the solution or attract our development team to help in solving it.

    I look at at least 30-50 sites per day and I have never seen this problem with other site owners where the WoodMart theme is installed.

    Even when I try to search in Opera first seconds site is not reachable, then loads again then show up.

    Such behavior may be caused either by plugins or theme customization.

    Best Regards

    #320231

    amirbarbell
    Customer

    this is so strange, im working on chrome and tested from different computers,ips and browsers and it doesn’t happening to me.
    anyway i disabled all plugins and switch to parent theme.
    let me know if its working for you now.

    thank you for your support.

    #320293

    Hello,

    As for the quantity in the shopping cart widget, it does not work as you have enabled the Elementor shopping cart widget in the Elementor> Settings > Integration.

    In order to check the problem with the Wishlist, we need to have several accounts to check the issue.

    Best Regards

    #320335

    amirbarbell
    Customer

    Ok I didn’t thought the elementor option had something to do with it, maybe it’s good idea to mention it in your documentation.
    Feel free to make as much accounts you need to.
    Thank you

    #320393

    amirbarbell
    Customer

    As for the quantity in the shopping cart widget, it does not work as you have enabled the Elementor shopping cart widget in the Elementor> Settings > Integration.

    i disabled it and still its not working

    https://gyazo.com/58719e4b8cac6000dcf801e57ab33366

    #320521

    amirbarbell
    Customer

    Hey,
    I see that you made accounts on the site,
    Any update about the issues.
    Thank you
    Have a good day

    #320529

    Hello,

    Please test the issues in Chrome incognito, we have tested and we do not see this problem.

    Best Regards

    • This reply was modified 3 weeks, 6 days ago by Elise Noromit Elise Noromit.
    #320541

    amirbarbell
    Customer

    omg i see it.

    thank you for your support, hopefully you don’t hear from me anymore 😉

    #320554

    Hello,

    Does it work properly in incognito?

    Best Regards

    #320561

    amirbarbell
    Customer

    yes it does, i guess it have to do something with cookies

    #320580

    That is fine!

    If you have any questions please feel free to contact us.

    Best Regards

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