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Wishlist loading issues

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  • #316854

    Kas
    Participant

    Hi,

    Having problem with wishlist – when adding product to wishlist and then visiting the wishlist, products do not appear there straight away. Have to reload the page for them to appear. And on mobile products cannot be added to the wishlist at all – when tapping a heart button on a product, user is taken to wishlist page without adding a product.

    I am using WP-rocket which was causing issues with mobile navigation due to delayed JS execution that you helped to fix (thanks for that), so I am wondering if this is also the case with wishlist perhaps?! I have already excluded wishlist.js from delaying its execution. Any more suggestions what could be wrong?

    Attaching the link to the site.

    #316953

    Artem Temos
    Keymaster

    Hello,

    Please, disable all external plugins except WP Rocket and we will check this problem for you.

    Kind Regards

    #317032

    Kas
    Participant

    Hi,
    I have created a staging site and deactivated the plugins – link in private.
    I have left these plugins:
    *theme core;
    * Elementor + PRO;
    *Rev.slider
    *Woocommerce
    *WP-rocket

    Wishlist problem still exists, but is not consistent.

    On top of that, I have mega-menu under one of one of the links (the 1st) which is sometime not opening – it is inconsistent. Would appreciate help with this as well if you could point me the right direction for solution.
    Thanks

    #317108

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check your configuration.

    #317201

    Kas
    Participant

    Please find attached.
    Thank you!

    #317206

    Artem Temos
    Keymaster

    You need to add a wishlist and compare pages to the exclusion list in WP Rocket settings

    https://gyazo.com/d1907858ad96d239bbdae886208b3a08

    /wishlist/(.*)
    /compare/(.*)
    #317227

    Kas
    Participant

    Ok, thanks. It loads the products at least but I have another bug. When I load a new products in wishlist and go there to see it, I still see the previously added products there and have to remove them to see the newly added. And when I repeat this process..I still see those first products there although I have removed them (and many times).

    Also, what should I exclude from cache or delayed execution for that navigation magamenu to work properly? I does not open intermittently.
    Thank you.

    #317379

    Artem Temos
    Keymaster

    You haven’t added these pages to the exception list yet https://gyazo.com/4efe2f5d3a73b2720a94124b1aae8edc

    Please, disable all external plugins that are not related to our theme temporarily so we can check the problem with the mega menu.

    #317400

    Kas
    Participant

    Hi, I have added exceptions in the LIVE site and the problem still persist with wishlist page. I have added now to staging too for tests, and deactivated plugins.

    Please note that megamenu issue is intermittent. One example is – go to non-archive standard page and hover over the first link of the menu. Megamenu do not open.
    Please let me know your findings and suggestions how to fix it.
    Thank you so much.

    #317429

    Artem Temos
    Keymaster

    Try to add the following files to the Delay JS exception list

    cookies
    woocommerce
    owl.carousel
Viewing 10 posts - 1 through 10 (of 10 total)