Home › Forums › WoodMart support forum › wishlist not working
wishlist not working
- This topic has 3 replies, 2 voices, and was last updated 2 weeks ago by Aizaz Imtiaz Awan.
March 8, 2023 at 10:36 pm #449485
wishlist not working in my site. when i try to wishlist and click wishlist this happens. see the screenshots.
Attachments:You must be logged in to view attached files.March 9, 2023 at 1:59 pm #449653
Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.
If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards.March 15, 2023 at 10:16 pm #451514
I didnt able to fix the issue as mentioned. sharing details as directed.March 16, 2023 at 1:11 pm #451680
You had three Cache plugins active on your Site, so we deactivated those 3 third party Plugins and then checked back the Wishlist feature, it was working fine by then: https://snipboard.io/QkSqeY.jpg
So, it was a third party Plugin conflict on your Site, not an issue at the Theme end.
Please check back your Site after completely clearing the browser and server cache.
- You must be logged in to create new topics. Login / Register