WoodMart Elementor slider content not visible in editor or preview

Hello WoodMart team,

I am facing a display issue with WoodMart elements inside Elementor editor.

Issue 1:
When I use the WoodMart Slider inside Elementor, I cannot see the slide content while editing. The content area looks empty in the editor, but when I check the preview, the content appears there.

Issue 2:
I also have the same problem with the “Promo Banner” element. The title/content is saved inside the widget settings, but it does not appear correctly in Elementor, and in some cases it also does not appear in preview as expected.

What I see:
– Content is entered correctly in the widget fields
– In Elementor editor, the widget looks empty or incomplete
– In some preview states the content appears, in others it does not
– This makes editing very difficult because I cannot see the real content live while building the page

Environment:
– Theme: WoodMart
– Builder: Elementor
– Affected elements: WoodMart Slider, Promo Banner

Please check if this is a known conflict between WoodMart widgets and Elementor editor rendering.
If needed, I can provide screenshots and private access.

Thank you.

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Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards

Hello,

Thank you for your response.

I would like to clarify that I am not using any third-party plugins.
Only the plugins required by the WoodMart theme are installed and active.

So the issue is still happening with a clean setup (theme + required plugins only).

Hello,

Please give me site access as an administrative role so I can check and give you a possible solution.

Best Regards

done

hello any update

Hello,

We have checked your website and can see an issue with the slider. To resolve it, please apply patch 715032.

Regarding the issue with the Promo Banner element, unfortunately, we do not currently see it. Could you please check it again and show us where we can observe the problem?

Best Regards.

Hello,

Thank you for your reply.

I have applied your fix for the slider (patch 715032), and I will verify it.

However, regarding the Promo Banner issue, I would like to clarify that the problem still exists and I have identified something important:

The issue is not only on my website.

I tested directly on your demo (prebuilt layout), and the same problem occurs:

* The Promo Banner content is correctly filled inside Elementor (text is visible in the editor panel)
* But on the canvas, only the image is displayed
* The text/content is not rendered visually

This confirms that the issue is not related to my setup, plugins, or configuration.

Please see the details:

* Elementor shows the content inside the widget settings
* But the frontend/editor preview does not render the text
* This makes the element unusable for visual editing

This looks like a rendering issue or CSS/JS conflict inside the WoodMart Promo Banner element.

I have attached screenshots showing:

1. Content present in Elementor panel
2. Content missing in visual preview
3. Same issue on your demo layout

Please check this from your side as it seems to be a theme-level issue.

Let me know if you need access to my site for further debugging.

Thank you.

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Hello,

I have checked your site, and the content in the Promo Banner is loading and displaying correctly on the frontend

See Screenshot for clarification: https://ibb.co/yBGchFTR

Please try clearing your browser cache and double check the issue.

Best Regards

[Author]

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