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Woodmart JS file conflict with woocommerce composite product

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
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  • #350818

    [email protected]
    Participant

    Hi,
    After installing woo-commerce composite product plugin we are facing some problems on single product page. composite products are not listing on front end. here is the URL
    https://dlocker-nexcess.developmentwebsite.ca/product/scubapro-hydros-package/
    BCD, Test2, Test are the composite product once you see in the inspect mode (see attached image) seems like some JS problem, Once i changed theme to any default theme its working well.
    I tried all the way but no luck.
    can you please have a look on it.
    Thanks.

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    #350878

    Artem Temos
    Keymaster

    Hello,

    Try to disable AJAX add to cart option in Theme Settings -> Product page -> Add to cart options.

    Kind Regards

    #351113

    [email protected]
    Participant

    Hi,
    I did all the hacks its still same.
    I disabled all the un-related plugins as well .

    #351255

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #351257

    [email protected]
    Participant

    Hi ,

    I already disabled all the plugins still the same . and i already provide you the admin access in my first message (private content).

    #351260

    Artem Temos
    Keymaster

    The information seems to be wrong and we can’t see your website at the moment.

    #351286

    [email protected]
    Participant

    Hi,

    can you share screenshot how it is looking at you side also I need your IP address to whitelist.
    https://dlocker-nexcess.developmentwebsite.ca/product/scubapro-hydros-package/

    #351289

    Artem Temos
    Keymaster

    I can’t pass the authentication with that password https://gyazo.com/f4985991d034691512fada24fa80ea9c

    #351292

    [email protected]
    Participant

    Hi ,
    Can you try now with the details I just pasted.

    #351293

    Artem Temos
    Keymaster

    Sorry, but it is not quite clear. Which are username and password there?

    • This reply was modified 2 years, 10 months ago by Artem Temos.
    #351298

    [email protected]
    Participant

    Hi,
    No worries. can you check this one.

    #351302

    Artem Temos
    Keymaster

    Please, send us your FTP access so we can check what is wrong there.

    Kind Regards

    #351307

    [email protected]
    Participant

    Hi,
    I need to whitelist your IP address first to access the FTP . kindly share/email your IP address
    (ftp details are below).

    #351317

    Artem Temos
    Keymaster

    Here is my current IP

    • This reply was modified 2 years, 10 months ago by Artem Temos.
    #351320

    [email protected]
    Participant

    Hi,
    IP added now you can access the FTP.

    #351327

    Artem Temos
    Keymaster

    Please, send us your FTP password as well.

    Kind Regards

    #351331

    [email protected]
    Participant

    I already shared in my last message. is it not working ?

    #351398

    Artem Temos
    Keymaster

    We see that the HTML structure is modified somehow with JS script. Please, remove all your custom JS code added to your website and test how it works.

Viewing 18 posts - 1 through 18 (of 18 total)