Woodmart update from 5.3.6 to 6.1.4

Hi, Support Team
I did update theme to newest version and my theme practically crush,some js not working and css the same,all classes are present,but css styles for them just dissapeared. For example,see screen below,buttons ain’t have styles,categories widget dissapeared (widget settings in admin panel ain’t help),overlay dissapeared, when cart is open, search doesn’t work,like some popups,i hope u’ll help me.
Thanks in advance!

Attachments:

You must be logged in to view attached files.

Hello,

Please restore your site from the backup and, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation.

Best Regards

Hello,

I agree to disable plugins. Site admin access below.

Thanks in advance.

Hello,

Please check your site now. It seems the first slider is not good. It is a bad idea to make set one and the same page for both home and shop.

I have not enabled all the plugins, I enabled essential ones, now check the site make the backup, and activate the rest plugins one by one to detect which one crashes the site.

If there is something wrong on the site, please provide the page URL and screen.

Best Regards

Hello,
I checked my dev server,how u said,i turned off all plugins and stayed main plugins and one by one activate plugins,but nothing changes,the same problems stayed.I did that instructions on my dev server, cause main site must be stay active for users. Check my screens below.
I hope u’ll help me with my problem, cause i confused.

Attachments:

You must be logged in to view attached files.

Hello,

Please provide the page link and steps how I can reproduce the problem on the live site.

Best Regards

Hello,
In order to reproduce this problem, you need to update our theme(that is Woodmart :D) to version 6 and higher, now everything works correctly, theme version 5.3.6. But after update some problems appear. Link below in private content.
Thanks in advance!

Hello,

You have a lot of custom code in the child theme. Our theme version 6+ has changed the structure and CSS classes, that is why when you update the theme, old customization does not work. Please check this manual: https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/

In the places where you see the problem, you need to recreate the customization code and correct the classes.

If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts