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Add to cart not working in mobile.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 5, 2019 at 1:01 pm #100055

    [email protected]
    Participant

    I have a problem with add to cart button. In single product page the add to cart button not working even though it shows product added successfully(see 1st attachment), but when I add to cart directly from shop page then it function correctly(see 2nd attachment). Please check what is the issue.I have checked other theme and it works fine.

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    January 5, 2019 at 2:14 pm #100071

    Elise Noromit
    Member

    Hello,

    I have added the product from the shop page without a problem.

    As for the product page, what code should I insert? https://gyazo.com/9defd4f8f4f90f3f5d102d3d08049b18

    Try to disable AJAX add to cart on the Theme settings

    If it does not help, deactivate the plugins not related to the theme.

    Best Regards

    January 5, 2019 at 2:31 pm #100078

    [email protected]
    Participant

    Did you check it in mobile? PC website is working fine, its just the mobile website that has problem

    January 5, 2019 at 2:32 pm #100079

    [email protected]
    Participant

    Oh sorry, in the product page enter 788004

    January 5, 2019 at 3:46 pm #100087

    Elise Noromit
    Member

    Hello,

    Disable all the plugins not related to the theme. First of all start with those you have recently added.

    Best Regards

    January 7, 2019 at 11:44 am #100346

    [email protected]
    Participant

    Hey. Thank you.. I am able to find out the plugin which is causing this problem. Its the redux framework plugin. Now what should I do? Should I delete this plugin.? Will it cause any problem if I delete this

    January 7, 2019 at 1:08 pm #100389

    Eric Watson
    Participant

    Hello,

    Try to disable AJAX add to cart option in Theme Settings -> Product page.

    Best Regards

    January 7, 2019 at 1:50 pm #100413

    [email protected]
    Participant

    Ok

    January 7, 2019 at 2:15 pm #100419

    Eric Watson
    Participant

    Hello,

    Try to disable AJAX add to cart option in Theme Settings -> Product page. http://prntscr.com/m429fb

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)