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Shop Page displaying weird

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  • January 8, 2019 at 7:58 am #100542

    jgoods
    Participant

    Hi,

    I created a new page which I assigned as the shop page but it is not displaying properly.

    I only want the page to display the categories and not individual products. See screenshot of my settings.

    In the preview mode of the customizer, the display is correct. However, after I exit the customizer. The individual products will be displayed above the categories.

    Thanks.

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    January 8, 2019 at 8:27 am #100555

    Eric Watson
    Participant

    Hello,

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    January 8, 2019 at 10:44 am #100576

    jgoods
    Participant

    Hi, please see below.

    I have an additional question regarding breadcrumbs. Somehow, instead of the ‘shop’ word, it shows ‘products’. But when I click on it, it does go to the shop page. How to change the wordings?

    Thanks.

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    January 8, 2019 at 11:45 am #100598

    Elise Noromit
    Member

    Hello,

    Please navigate to Dashboard > Settings > Permalinks > Product permalinks and set the path as per your needs.

    Best Regards

    January 8, 2019 at 3:10 pm #100689

    jgoods
    Participant

    Hi,

    Please check on the earlier issue. Thanks.

    January 8, 2019 at 3:32 pm #100697

    Eric Watson
    Participant

    Hello,

    Can you please assign our user as the administrator.

    Kind Regards
    XTemos Studio

    January 8, 2019 at 3:37 pm #100707

    jgoods
    Participant

    Hi,

    User role assigned as requested.

    Please remove above screen shot. This info should not be public.

    Thanks!

    January 8, 2019 at 3:45 pm #100712

    Eric Watson
    Participant

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    January 8, 2019 at 10:23 pm #100793

    jgoods
    Participant

    Hi,

    If I change to another theme like you ask, would I lose the settings on your theme?

    January 8, 2019 at 11:13 pm #100798

    jgoods
    Participant

    Hi,

    Separately, did you change any settings? There is an additional section of footer appearing on all my product pages where it shouldn’t. Previously, it was newsletter and then copyright section. How to get rid of the middle part?

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    January 9, 2019 at 7:42 am #100828

    Eric Watson
    Participant

    Hi,

    1) You will not lose your configurations in Theme Settings. The problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. You will just need to go to Appearance -> Widgets and move all widgets to appropriate positions.
    As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

    2) You just need to go to Appearance -> Widgets and delete the widget you don’t need.

    Regards

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