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Theme Update Problem

Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 9, 2019 at 4:18 pm #100972

    Mario2020
    Participant

    When i try update theme i receeived this message:

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    January 9, 2019 at 4:32 pm #100978

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    January 9, 2019 at 4:42 pm #100984

    Mario2020
    Participant

    still problem

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Woodmart (1/1)
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=4zckQBcvDDTjmU2BnkUydTf2bdstqWUnspcnmkYA1537638009…
    Unpacking the update…
    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
    Disabling Maintenance mode…

    All updates have been completed.

    January 9, 2019 at 6:17 pm #101011

    Eric Watson
    Participant

    Hello,

    Your theme has been updated to the recent version.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)