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SECOND PROUCT PICTURE NOT SHOWN ON MOBILE
- This topic has 14 replies, 5 voices, and was last updated 6 years, 7 months ago by
Jeriss Cloud Center.
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AuthorPosts
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January 14, 2019 at 9:18 pm #101900

Jeriss Cloud CenterParticipantHi,
Please test my store on a mobile, you’ll notice that the second picture of the products are not showing when scrolling/hovering on them.
On desktop it works fine, but not on mobile. Why?
January 15, 2019 at 7:09 am #101930
Elise NoromitMemberHello,
Please provide the product URL with the problem
Best Regards
January 15, 2019 at 3:12 pm #102033
fsan2valParticipantI also do not see the second image in the mobile version
It is time to update the topic, has many observations.
Please your help how to do so that the second image is displayed in the mobile version?
January 15, 2019 at 8:10 pm #102093
Jeriss Cloud CenterParticipantIn private, I provide an example of shop page from my store.
Try it on a mobile device, not via F12 from a browser but really via a mobile device.
Scroll/hover on any product and you’ll see no second picture get displayed.January 16, 2019 at 7:29 am #102147
Elise NoromitMemberHello,
Mobile devices do not have Hover state that is why it is not possible to see the second image.
Best Regards
January 16, 2019 at 8:03 am #102163
mark-aaronParticipantI also have the same problem with my store. It seems all of us are having the same issue. How do we resolve it? Is it a problem with the theme? Or is there any settings we can change?
See attached screenshots from mobile.
https://www.hushhush.com/shop/diamond-cross-in-18k-white-gold-approx-5-10-cts-total-weight-diamonds/
January 16, 2019 at 8:06 am #102166
mark-aaronParticipantThe files could not attach as too large? From mobile photos
January 16, 2019 at 8:08 am #102167
mark-aaronParticipanttrying again to attach the images
Attachments:
You must be logged in to view attached files.January 16, 2019 at 8:09 am #102169
mark-aaronParticipantand another
Attachments:
You must be logged in to view attached files.January 17, 2019 at 9:32 pm #102587
Jeriss Cloud CenterParticipantDear,
Is this going to be included in an improvement?
ThanksJanuary 18, 2019 at 12:15 am #102600
mark-aaronParticipantNo answer? It seems like it’s a bug at least a few of us are having, anyway to fix it?
January 18, 2019 at 7:14 am #102620
Artem TemosKeymasterHi @gevcen,
How we can improve this if the mobile device doesn’t have hover state?
@mark-aaron, you have a different problem. Please, create a new topic for this.April 5, 2019 at 6:50 pm #117280
Jeriss Cloud CenterParticipantHere is the hover state in attachment
Attachments:
You must be logged in to view attached files.April 6, 2019 at 7:15 am #117345
Artem TemosKeymasterThank you. We will check this in the future.
April 6, 2019 at 9:16 am #117367
Jeriss Cloud CenterParticipantThanks, point closed
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