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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #102835

    stryker
    Participant

    Hi, gallery is not displayed when you click increase, black screen + when you hover over the image, indicates the name of the image. Must indicate the name of the product.

    #102846

    Artem Temos
    Keymaster

    Hi,

    Yes, it indicated the title of the image on hover. It is a WooCommere function. As for the popup, we see that you are using webp format for images. Could you please try to upload jpg and test how it works?

    Thank you

    #102900

    stryker
    Participant

    Thx, Yes it is, the theme is not suitable for Webp, does not work compare and wishlist with Webp. When put png or jpeg, everything worked fine.

    There are two new problems.
    1) On the page “Wishlist” sometimes appears inscription on top of how to remove it? She sometimes disappears by herself, on her mobile there is none at all.
    2) Disappeared add to cart button, on the product page when the product is affiliate.

    #102923

    Artem Temos
    Keymaster

    Hi,

    1. Yes, this title is a part of the Wishlist plugin and it is always there.

    2. Could you please check the affiliate button with the default WordPress theme?

    Thank you

    #102930

    stryker
    Participant

    1) Answer found.
    2) There is no button even with the usual theme (I clicked “catalog mod” and then returned it back). After that she disappeared.

    #102933

    Artem Temos
    Keymaster

    1. Please, send us a link where we can check this.

    2. If the problem is not with the theme then you need to find for a solution somewhere in your plugin’s configuration.

    #102936

    stryker
    Participant

    2) Deactivated all plugins except woocommerce and the problem remained.
    Wordpress or woocommerce broken? How can this be?

    #102976

    Artem Temos
    Keymaster

    2. It is hard to say what is wrong there. Maybe some option is not turned on or some problem with WooCommerce. Or just misconfigured product. Try to refer to plugin’s documentation and make sure that you have configured everything carefully.

    #102985

    stryker
    Participant

    I didn’t set anything up, just turned on the “Catalog of Mod” button, and then turned it off,
    in your theme settings. Apparently she somehow breaks woocommerce.

    #102999

    Artem Temos
    Keymaster

    This function works only while our theme is enabled. It doesn’t change anything in WooCommerce files or in its configuration. Please, check all your products configuration and setup first.

Viewing 10 posts - 1 through 10 (of 10 total)