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TITLE MISSING

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  • January 28, 2019 at 10:59 am #104455

    togalazka
    Participant

    Hi,

    I installed WooCommerce Sensei plugin with Woodmart and on the course page the title is missing. I’ve switched to Storefront to check what causes the problem and the title is there. Can you help me with this?

    Regards

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    January 28, 2019 at 12:47 pm #104471

    Artem Temos
    Keymaster

    Hi,

    We noticed that you are using our theme for multiple projects. Please, activate all your purchase codes or send us the list of codes. We have to verify it to be sure that you have one license code per website.

    Regards

    January 28, 2019 at 1:41 pm #104489

    togalazka
    Participant

    I’ve added another purchase code to my account. Once by mistake we payed for the support instead of buying a new licence.

    January 28, 2019 at 1:47 pm #104494

    Artem Temos
    Keymaster

    Thank you. Please, send us your admin access so we can switch between themes and see the difference.

    January 28, 2019 at 1:57 pm #104503

    togalazka
    Participant

    Login information are in private content.

    January 28, 2019 at 2:00 pm #104508

    Artem Temos
    Keymaster

    Please, send us your FTP access also.

    January 28, 2019 at 2:02 pm #104510

    togalazka
    Participant

    FTP access

    January 28, 2019 at 2:25 pm #104517

    Artem Temos
    Keymaster

    It seems that this plugin is incompatible with our theme. Trying to debug it, we removed all the code and all the PHP functions from our theme but the problems exist. We see that this plugin has some filters for the_title hook and somehow overrides it. Sorry, but we can’t understand how it works and why the title erased with our theme. Try to contact plugin’s developers for help.

    January 28, 2019 at 2:58 pm #104528

    togalazka
    Participant

    Ok, thanks for trying to resolve this problem. I’ll try to contact developer of the plugin.

    January 28, 2019 at 2:59 pm #104529

    Artem Temos
    Keymaster

    OK, contact us when you will have any further information.

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