Home Forums WoodMart support forum Broken counter for long names of categories in the sidebar

Broken counter for long names of categories in the sidebar

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #107139

    richtig.media
    Participant

    Hey there,

    we discovered an issue regarding the display of longer strings of categories.
    Added to this topic you will find an screenshot which shows the issue quite good.

    Maybe it is a solution to show it before the category name.

    Best regards
    Robert

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    #107155

    Hello,

    Please deactivate all the plugins not related to the theme and provide your site admin access to the private area.

    Best Regards

    #107211

    richtig.media
    Participant

    Hello Elise,

    added to this response you will find all the nscary informations.
    We have three shops with your theme, which are listed as well.

    Best regards
    Robert

    #107227

    Hello,

    Please check your credentials I cannot log in.

    Best Regards

    #107255

    richtig.media
    Participant

    Sorry! Generated a new PW for you.

    #107276

    Hello,

    I still cannot login. If you have blocking plugins or configurations deactivate them.

    Best Regards

    #107286

    richtig.media
    Participant

    Next try, sorry again.

    #107315

    Hello,

    You have activated Toggle function in the Theme Settings > Shop > Widgets

    In result, the counter goes to the title so that toggle arrow could be shown for the categories which have sub-categories. http://prntscr.com/mkp5wj

    When you disable the toggle function the view is correct http://prntscr.com/mkp59t

    However, the categories which have the sub-categories will look like this http://prntscr.com/mkp6b8

    So you need to make up the decision on how to configure.

    Best Regards

    #107383

    richtig.media
    Participant

    Hello Elise,

    unfortunately that is not a good solution. If I disable the AJAX toggle function as you already told me all the categories are listed. This means for a shop like stegplattenversand.de the list is so long the customer has to scroll for days.

    Is there any way of fixing this? Our IT-team already tried some solutions but with no good result.

    Best regards

    #107390

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .woodmart-widget .cat-item {
    	display: -webkit-box;
    	display: -ms-flexbox;
    	display: flex;
    	-ms-flex-wrap: wrap;
    	    flex-wrap: wrap;
    	-webkit-box-align: center;
    	    -ms-flex-align: center;
    	        align-items: center;
    }
    
    .woodmart-widget .cat-item a {
     -webkit-box-flex: 1;
         -ms-flex: 1 1 calc(100% - 65px);
             flex: 1 1 calc(100% - 65px);
    }
    
    body .widget_product_categories .cat-item .count {
    	margin-right: 30px;
    }
    
    .woodmart-widget .cat-item ul {
    	-ms-flex-preferred-size: 100%;
    	    flex-basis: 100%;
    } 

    Also, you have to purchase one license per website and register them in your account on our xtemos.com website.

    #107477

    richtig.media
    Participant

    Thank you so much for your help!
    We will activate all license as soon as we go live.

    Best regards

    #107504

    Artem Temos
    Keymaster

    You have to activate it to get support help from us.

    #107522

    richtig.media
    Participant

    The license has been activated.

    #107559

    Artem Temos
    Keymaster

    Thank you

Viewing 14 posts - 1 through 14 (of 14 total)

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