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Login / Register is not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 19, 2019 at 11:56 am #108352

    razztech
    Participant

    hi

    Login / Register is not showing instead it is showing a gray over screen

    please check it am sending the log in details

    February 19, 2019 at 1:38 pm #108375

    Elise Noromit
    Member

    Hello,

    Please check the issue on one of the default themes, for example, Storefront to understand if our theme causes the problem.

    This is Woocommerce templates and functionality and our theme does not influence that. Try to deactivate all the plugins not related to the theme and check

    Best Regards

    February 19, 2019 at 2:47 pm #108391

    razztech
    Participant

    i did this am talking about a feature from you theme
    this one : http://prntscr.com/mn7x4q

    it is not working in the link i gave you

    February 19, 2019 at 3:16 pm #108402

    Elise Noromit
    Member

    Hello,

    Login / Register page would not appear in the shopping cart widget.

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Add My Account element and set “Sidebar” http://prntscr.com/mn8czc

    As soon as a user clicks My Account, the login and register form would slide in the sidebar

    Best Regards

    February 19, 2019 at 3:26 pm #108404

    razztech
    Participant

    too bad that you didn’t bother to check the link for the admin i sent you

    as you can see
    http://prntscr.com/mn8k6s

    it is set as you sent me and i know this and am telling you it is not showing anything
    plese have a look at the site at least to see the problem

    February 19, 2019 at 3:34 pm #108410

    Elise Noromit
    Member

    Hello,

    Switch to the mobile view and make sure that My Account is set to be sidebar as well https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/

    If it does not help, please deactivate all the plugins not related to the theme and provide your valid site access I cannot log in with the provided credentials.

    Best Regards

    February 19, 2019 at 3:36 pm #108411

    razztech
    Participant

    i provided all this things from the start

    am sending it again in the Private Content!!!

    i did deactivated everything still not working

    February 19, 2019 at 3:41 pm #108417

    razztech
    Participant

    i did now change it in mobile and now it is working
    thought i can’t understand why this is connect one to another!!!

    if i want to show in mobile different from desktop i can’t do that from what i understand right

    February 19, 2019 at 8:34 pm #108489

    Elise Noromit
    Member

    Hello,

    Both in mobile and desktop the settings should be the same. If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)