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all break after update theme and core

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 22, 2019 at 12:27 pm #109133

    sotoworld
    Participant

    Hello,
    I update today the theme and show me “update core and woocommerce” and after update it I can´t see nothing. I can´t enter in admin and nothing run.

    February 22, 2019 at 12:57 pm #109141

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Provide your site admin access as well as FTP to the private area.

    Best Regards

    February 22, 2019 at 1:22 pm #109149

    sotoworld
    Participant

    Ok

    February 22, 2019 at 2:35 pm #109230

    Elise Noromit
    Member

    Hello,

    Enter the FTP /plugins/ and rename the folder “redsys”. The problem is caused by this plugin.

    Best Regards

    February 25, 2019 at 10:55 am #109651

    sotoworld
    Participant

    Ok thanks

    February 25, 2019 at 1:37 pm #109679

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)