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Icons disappeared

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • February 27, 2019 at 7:23 pm #110137

    yotams
    Participant

    Hi,
    I bought Woodmart a few days ago, and I love it so far:)
    Yesterday I got into a problem I cannot fix myself: some of the icons in my site (that were there before) disappeared.
    I included a screenshot in the private content area.
    Thanks,
    Yotam

    February 27, 2019 at 8:13 pm #110145

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    February 27, 2019 at 8:24 pm #110148

    yotams
    Participant

    I disabled most of the plugins but there were some I was afraid to deactivate.

    February 27, 2019 at 8:29 pm #110152

    Artem Temos
    Keymaster

    We don’t see any problems now https://gyazo.com/c2271509fd3a795cfb44d748f949f6c2

    February 27, 2019 at 8:36 pm #110153

    yotams
    Participant

    Please try to look at the admin bar or the Dokan dashboard page (link in private area).

    February 28, 2019 at 7:25 am #110182

    Artem Temos
    Keymaster

    Could you please check how it works with a standard WordPress theme? Also, try to disable all the external plugins so we can check without them.

    February 28, 2019 at 8:10 pm #110309

    yotams
    Participant

    Sure,
    I switched to storefront and then all the icons appeared, then switched to Woodmart again and some icons disappeared…
    Yotam

    March 1, 2019 at 7:20 am #110353

    Artem Temos
    Keymaster

    When we switch to our theme we don’t see the problem with icons on the dashboard page https://gyazo.com/ccd8cdd1b0a4aba3a889acd8f937bcf5

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Viewing 8 posts - 1 through 8 (of 8 total)