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Site redirection

Viewing 16 posts - 1 through 16 (of 16 total)
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  • February 28, 2019 at 6:04 pm #110292

    adeolagroup
    Participant

    Hi there,

    my site is redirecting to another site completely when the grey area is clicked on to continue shopping and when the search bar is clicked on mobile view.

    Can you advise how to fix this as we have just recently launched the site. We’ve had to disable the site temporarily till this is fixed.

    February 28, 2019 at 8:09 pm #110308

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, and switch to the parent them if you are running the child one and provide your site admin access to the private area.

    Best Regards

    February 28, 2019 at 8:54 pm #110317

    adeolagroup
    Participant

    Hi Elise,

    I had to deactivate the copyright footer section on my site. But that shouldn’t be the case. I can’t deactivate the plugins as we are LIVE and that will disable the functionality of the site.

    The ‘SOLD OUT’ text badge shown on some of my products are also on multiple lines. How can I fix that and change the colour too?

    https://www.samisonline.com/product-tag/old-africa-spices/

    March 1, 2019 at 7:32 am #110357

    Elise Noromit
    Member

    Hello,

    Deactivate the plugins for 15 minute to check the issue, then activate one by one detecting which one causes the problem.

    Here is the code to correct “sold out”

    body .product-label.out-of-stock {
    font-weight: 400;
}

    Add this code to the Theme Settings > Custom CSS > Global

    Best Regards

    March 1, 2019 at 7:44 am #110363

    adeolagroup
    Participant

    Thanks so much Elise. And that code works. Next issue; my sag image is not showing up on my footer. How do I fix that?

    March 1, 2019 at 8:31 am #110376

    Elise Noromit
    Member

    Hello,

    You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw
    Then you will need to re-upload your icons in WordPress Dashboard.

    Best Regards

    March 1, 2019 at 9:22 am #110397

    adeolagroup
    Participant

    Ok i’m going to do that and let you know if it works. Also regarding the code for SOLD OUT. Can I actually change the Text to ‘OUT OF STOCK’ instead of ‘SOLD OUT’?

    March 1, 2019 at 12:06 pm #110435

    Elise Noromit
    Member

    Hello,

    You can rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    We suggest you to keep translated files in wp-content/languages/themes/woodmart-pt_PT.po folder.

    Best Regards

    March 19, 2019 at 3:18 pm #113795

    adeolagroup
    Participant

    Hello again,

    I would like to create a label called “New arrivals” on the website (like “Sold Out” and “Hot”). How can I go about this pls.

    March 20, 2019 at 9:10 am #113897

    Elise Noromit
    Member

    Hello,

    If you do not use “Hot”, just rewrite “Hot” for “New arrivals” with the help of the Loco. Or you will have to find a plugin with custom badges.

    Best Regards

    March 20, 2019 at 1:57 pm #113976

    adeolagroup
    Participant

    you have ‘NEW” badge on one of the demos. See link below. How do I activate this pls?

    https://woodmart.xtemos.com/shop/?per_page=24&demo=

    March 20, 2019 at 3:26 pm #114000

    Elise Noromit
    Member

    Hello,

    Navigate to the Theme Settings > Shop > Labels and activate, in addition, enter each product you want to mark as “New” and enable the option https://xtemos.com/docs/woodmart/product-page-options/

    Best Regards

    March 26, 2019 at 11:10 am #114938

    adeolagroup
    Participant

    Hi Elise, you’re the best. Thanks that worked.
    Now i’d like you to please take a look at my svg files on my site because I don’t know whether don’t show up correctly. I have attached screenshot of the section of the homepage the svg appear on. I have also attached the svg files themeselves.

    Attachments:
    You must be logged in to view attached files.
    March 26, 2019 at 12:19 pm #114982

    Elise Noromit
    Member

    Hello,

    Not clear your problem with SVG, as I understand they are not displayed. If so, you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw
    Then you will need to re-upload your icons in WordPress Dashboard.

    Best Regards

    March 26, 2019 at 12:22 pm #114985

    adeolagroup
    Participant

    I’ll try the solution but the svg images appears differently to the svg i attached to you. On the site it just appears as a large block with a fill colour instead of line icons. Please see my site and the attachment I sent.

    March 26, 2019 at 2:29 pm #115029

    Elise Noromit
    Member

    Hello,

    Please try to set the width and height and then check. If the SVG is not displayed it means the SVG file is not correct.

    Best Regards

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