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Issue with Product categories Icon to display in the main menu on in explorer

Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 1, 2019 at 9:01 pm #110527

    Svoi
    Participant

    Hello,
    I have some visual problem with “Product categories Icon to display” in the main menu on in browser explorer

    Please link with Edge\Explorer: https://www.bestdeals5.com – You can see that the product category image does not look good.

    On the other hand, your site looks good: https://woodmart.xtemos.com/

    I understood and saw the problem
    I’m missing width = “18” height = “18” in img html tag

    <a class="woodmart-nav-link" href="https://woodmart.xtemos.com/product-category/furniture/"><img width="18" height="18" class="category-icon" alt="Furniture" src="https://woodmart.xtemos.com/wp-content/uploads/2017/01/chair-1.svg"><span class="nav-link-text">Furniture</span></a>

    please see attached images

    What should I add in a product category to make these properties ( width=”18″ height=”18″) appear in the html tag

    <img width="18" height="18" class="category-icon" alt="Furniture" src="https://woodmart.xtemos.com/wp-content/uploads/2017/01/chair-1.svg">

    Thanks a lot!

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    March 2, 2019 at 8:06 am #110545

    Artem Temos
    Keymaster

    Hi,

    Have you fixed the problem already? We tested in IE and it looks correctly https://gyazo.com/c235168ce6dca2eac32b1777e86c9c5d

    Regards

    March 2, 2019 at 3:51 pm #110594

    Svoi
    Participant

    Hello,
    The problem still exists,
    please see the attached file

    the problem only in edge\ie

    thanks!

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    March 2, 2019 at 5:07 pm #110600

    Artem Temos
    Keymaster

    What version of IE are you testing on?

    March 2, 2019 at 6:18 pm #110607

    Svoi
    Participant

    hello,
    Explorer Edge/11/10
    it’s happening on several computers, not one
    please test it from another computer

    Thanks!

    March 3, 2019 at 8:41 am #110651

    Artem Temos
    Keymaster

    We tested on different computers in both IE and Edge but don’t see any problems https://prnt.sc/msine0 http://prntscr.com/msinjt

    March 3, 2019 at 9:18 am #110653

    Svoi
    Participant

    Hello,
    I have Explorer version 11.0.9600.19230
    please see attached images

    Thanks a lot!

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    March 3, 2019 at 12:51 pm #110685

    Artem Temos
    Keymaster

    Maybe you have some cache on your browser. Try to clear all the cache. Also, try to reupload the first icon for example with some different name.

    March 3, 2019 at 1:32 pm #110690

    Svoi
    Participant

    Hello,
    There’s no problem with cache on my browser

    I resolve this problem by adding the next attribute:

    .woodmart-navigation .category-icon {
    width: 18px;
}

to: 
Theme Settings -> CUSTOM CSS-> Custom CSS for desktop->

Theme Settings -> CUSTOM CSS-> Custom CSS for tablet->

    Thanks anyway!

    March 4, 2019 at 7:01 am #110749

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

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