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360 Degree View

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 1, 2019 at 11:16 pm #110538

    danlim
    Participant

    Hi,
    I’m having a lot of trouble loading images to the 360 Degree View. I can load up to about 6 images and it will not load any more. Can you please help?

    March 2, 2019 at 8:17 am #110553

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area as well as the product URL with the problem.

    Best Regards

    March 3, 2019 at 10:28 pm #110738

    danlim
    Participant

    I’m trying to add photos to the 360 degree view on the Home page. I’ve tried adding it to the sample 360 degree view page without success too.

    Thanks.

    March 4, 2019 at 7:13 am #110752

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, and switch to the parent them and try again.

    Best Regards

    March 8, 2019 at 10:48 pm #111910

    danlim
    Participant

    Hi,
    Still unable to add load a lot of photos.

    March 9, 2019 at 5:08 pm #111990

    Elise Noromit
    Member

    Hello,

    Please switch to the parent theme and check again.

    Best Regards

    March 10, 2019 at 9:17 pm #112173

    danlim
    Participant

    Have switched it to parent theme and still the same.

    March 11, 2019 at 11:15 am #112262

    Elise Noromit
    Member

    Hello,

    Please delete the current element 360 degrees add again and insert the images. I have tested on your site and it works.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)