Problem loading dummy content

This topic has 5 replies, 2 voices, and was last updated 7 years, 8 months ago by Artem Temos.

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March 21, 2017 at 8:50 pm #11106

chupacabras
Participant

Hello,

I just installed the template on my new install of wordpress but I simply cannot load any dummy content.

I receive no message, the page just reloads and nothing is imported.

Could you help me resolve this problem ?

Bests

March 21, 2017 at 8:53 pm #11107

Artem Temos
Keymaster

Hello,

Thank you so much purchasing our theme and contacting our support center.

Please, deactivate all additional plugins that don’t include with our theme, enable debug mode in WordPress and be sure that you have all errors and warnings enabled on your server so we can see PHP errors. Provide us your admin access and we will check it.

Kind Regards
XTemos Studio

March 21, 2017 at 9:04 pm #11109

chupacabras
Participant

Hi, I activated debug mode and all alerts and warnings as asked.

March 21, 2017 at 9:08 pm #11110

Artem Temos
Keymaster

Hi,

We were able to import content without problems. Please, check now.

March 21, 2017 at 9:17 pm #11113

chupacabras
Participant

When I click buttons nothing happens. Did you did anything besides clicking the activate base version button.

I cannot import anything and when I try to import the posters demo the page just reloads and nothing happens.

Even the dummy content page looks different than when I run this theme in localhost

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March 21, 2017 at 9:20 pm #11115

Artem Temos
Keymaster

You need to clear your browser cache.
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