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Issue with product filter on search results

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #111700

    zuerst.digital
    Participant

    This is the website I’m talking about (http://www.febiya.com) I will give example of my issue, just search for “bags” it will fetch a lot of results all the bags in my store have “gender” attribute in place. Now tap on the filter it will show only “Women” with 3 products and no “men” gender will be displayed. The filter works fine on category navigation. The issue exists only for search results.

    We tried troubleshooting via disabling all plugins as well as by switching to default wordpress theme. The issue exists as it is. Woocommerce team adviced to consult with theme provider and the same kind of issue I identified with your theme demo as well.

    #111717

    Hello,

    Please check the search functionality on the Storefront theme to understand if our theme causes the problem.

    Best Regards

    #111725

    zuerst.digital
    Participant

    We tried that as well. Your theme demo is also having the same kind of issue.

    #111727

    What was the result on the Storefront theme? Do you have the same?

    Best Regards

    #111734

    zuerst.digital
    Participant

    Yes the issue exists with storefront theme as well.

    #111768

    Hello,

    It means that the problem is not caused by our theme, but it is the way Woocommerce search works. Woocommerce search finds the product by a keyword and our theme does not influence. We have added a feature to search by SKU in the Theme Settings > Shop perhaps it could be helpful.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)