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Need help with "WPBakery Page Builder"

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  • March 12, 2019 at 9:38 am #112458

    jennychan265
    Participant

    I can’t install the WPBakery Page Builder, see below, how should I solve this problem please? Thank you.

    Downloading installation package from https://woodmart.xtemos.com/plugins/js_composer.zip…
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /www/wwwroot/www.***.com/wp-content/plugins/js_composer/
    Plugin installation failed.

    March 12, 2019 at 11:56 am #112493

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please enter your site via FTP and delete the current plugin and then upload new version zip in Plugins > add new > upload.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)